This information applies to consumers, i.e. natural persons who conclude the contract for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. If you ordered several goods in one order that are delivered separately, the period runs from the day on which you or a third party named by you took possession of the last item. If goods are delivered in several consignments or pieces, the period runs from the day of receipt of the last consignment or piece.

To exercise your right of withdrawal, you must inform us (ClearEdge Safety GmbH, Königsallee 24, 40212 Düsseldorf, Germany, email support@clearedgesafety.com) of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post or an email). You may use the enclosed model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and early expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

• for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (for example clothing or headwear with individual logo printing);
• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (for example opened ear plugs or respiratory masks).

End of the withdrawal information

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back to us.)

To: ClearEdge Safety GmbH, Königsallee 24, 40212 Düsseldorf, Germany, email: support@clearedgesafety.com

• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
• Ordered on (*) / received on (*):
• Order number:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.